FQA – Friendly Question Ask
Account & Billing
We offer Merch such as T – Shirts, sweatshirts, hoodies, etc. You can purchase them with your Credit Card, PayPal, Bitcoin, or Cryptocurrency.
Currenty, you can pay for your Merch with a Credit Card and Paypal & Paypal Credit Card option. Bitcoin & Cryptocurrency are also supported.
There is no shipping fee at the Moment. Simply purchase the Merch at the normal price. If you have a coupon code, apply it and get some percent off.
All orders are processed within 1-2 business days. Orders are not shipped on weekends.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping and delivery usally take between 1 – 7 working Days, or in very busy days, 7 – 14 days. You usually receive your Merch within 7 working days. Worldwide Shipping.
You are responsible for taxes and laws imposed by your country. You are responsible to know the import regulations for your country. Failure to collect parcel from foreign postal administration is direct responsibility of the purchaser. Any returned package purchaser will be held responsible for shipping costs to and from final destination.
Shipping charges for your order will be calculated and displayed at checkout. Shipping delivery estimates for your order will be displayed at checkout.
BitMountain.ch is not responsible for lost orders due to incorrect address provided by the customer, (this includes wrong apt/house #, wrong street, etc.) PLEASE take your time and make sure you provided all correct information. BitMountain.ch is not responsible for unclaimed or refused orders
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number
Unfortunately, we cannot accept the following returns:
– Damaged items (apart from ones damaged in transit).
– If the original packaging is not present.
– Products that don’t include all accessories.
– Affliate Programms form our Partners like Crypto Hardware Wallets